At Hugo Tech, your privacy is a top priority. We are committed to protecting your personal information and delivering a secure, transparent online experience. This Privacy Policy explains how we gather, use, and manage both personal and non-personal information when you interact with our website. By using this site, you agree to the terms outlined below. If you do not agree with any portion of this policy, we advise you to discontinue use of our services.

How We Use and Share Information

Information collected through our website may be used to:

• Process requests for services or products

• Respond to your customer service inquiries or feedback

• Improve website features and overall usability

• Personalize content and advertising based on user behavior and preferences

• Support the enhancement of our technology solutions and offerings

Your information is used strictly for internal or operational purposes. It may be shared only with trusted service providers or affiliates involved in fulfilling your requests or optimizing your experience never with unrelated third parties.

Information We Collect

When you engage with Hugo Tech online, we may collect several types of data:

a) Personally Identifiable Information (PII)

This includes data such as your name, email address, phone number, mailing address, and any other identifying details voluntarily submitted through forms or direct communication.

b) Demographic Information

We may collect general demographic information like zip code, mobile provider, age range, education level, gender, job title, household income, and interests to help us understand our audience better.

c) Behavioral and Usage Data

We automatically track how users interact with our site, including page views, services accessed, IP address, browser type, device information, operating system, session duration, and referring websites.

d) Web Tracking Technologies

Our site utilizes cookies, web beacons, and similar tools to capture user behavior, device information, autofill data, clickstream paths, timestamps, and browsing preferences. These technologies support performance improvements and a personalized experience.

Data Security and Confidentiality

Hugo Tech maintains stringent physical, digital, and procedural safeguards to ensure your personal data remains secure. Access to your information is limited to authorized personnel who require it for legitimate business purposes. We also use third-party analytics services to understand site engagement trends—without collecting personally identifiable information.

External Website Links

Our site may include links to external websites or partner platforms. Please note that once you leave Hugo Tech’s website, this policy no longer applies. We are not responsible for the privacy practices or content of third-party sites.

Reviewing or Updating Your Information

You have the right to request access to or updates of your personal information held by Hugo Tech. To do so, please visit hugotech.net or contact us using the details below. For security purposes, we may ask for identity verification before fulfilling your request. Inquiries are generally addressed within 30 business days. If requested, printed copies may be provided (fees may apply).

Your Rights Under the California Consumer Privacy Act (CCPA)

If you are a California resident, you are entitled to certain rights under the CCPA. These include the right to know what personal data we collect and how it is used, as well as the right to request data deletion. For more information, contact us using the information at the bottom of this policy.

Confidentiality for Domestic Violence Survivors – New York Residents

In line with New York State regulations, Hugo Tech is committed to protecting the privacy of individuals affected by domestic violence. If you or someone in your household is covered by a court-issued Order of Protection, Hugo Tech will maintain strict confidentiality of personal and contact information associated with your account or communication.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Hugo Tech – Legal Department
401 Edgewater Pl Wakefield, MA 01880 United States